1 Carat Moissanite Heart Design Earrings

PACKAGING

Watches

1. Branded Watch Boxes:
Each branded watch should come in a specially designed and branded watch box.
The box should reflect the brand's identity and add to the overall luxury experience.

2. Protective Packaging:
Inside the branded watch box, ensure that the watch is securely placed in a soft, protective cushion or holder.
Include any necessary documentation, warranty information, and a branded cleaning cloth if applicable.

3. Outer Shipping Box:
Place the branded watch box in a durable, plain outer shipping box for additional protection during transit.
Consider adding fragile stickers or markings to alert shipping carriers to handle the package with care.

Jewelry

1. Standard Jewelry Boxes:
Provide a standard, elegant jewelry box for each jewelry purchase. Consider using materials that add to the perceived value of the item.

2. Secure Compartments:
Inside the jewelry box, have secure compartments for different pieces, ensuring they don't scratch or damage each other during transit.

3. Branding Elements:
While the jewelry box may not be branded for each specific piece, consider including subtle branding elements to maintain brand consistency.

4. Outer Packaging:
Similar to watches, place the jewelry box in a durable outer shipping box with proper cushioning and protection.

General Considerations

1. Quality Materials:
Use high-quality materials for both the branded boxes and the outer shipping boxes to convey a sense of luxury and durability.

2. Custom Inserts:
Consider custom inserts or padding made specifically for each product type to prevent movement and potential damage during transit.

3. Tape or Seals:
Use tape or seals to secure the outer packaging, adding an extra touch of professionalism.

4. Eco-Friendly Options:
If possible, consider using eco-friendly packaging materials to align with environmentally conscious practices.

Order Fulfillment and Legal Compliance

At Iced Out 1990, when a buyer places an order on our website, we are fully committed to fulfilling those orders. Our dedication extends beyond delivering exceptional products; we ensure compliance with all relevant laws and regulations. You can trust Iced Out 1990 to not only meet but exceed your expectations, backed by our adherence to legal standards.

Transparency

Transparency is a cornerstone of our commitment to you. In our product descriptions, we provide comprehensive details about every aspect of our offerings. This includes explicit information about production time and transit time, ensuring you have a clear understanding of the entire process. At Iced Out 1990, transparency is not just a practice; it's a promise to keep you informed every step of the way.

Buyer's Money Security

Ensuring the security of our customers' funds is a top priority at Iced Out 1990. We understand the concerns around online transactions and fraudulent activities. To provide a secure and trustworthy shopping experience, we implement the following measures:

1. Fund Security:

• For the safety of our buyers, we hold funds in supported payment gateways until the product is successfully delivered.
• This practice minimizes the risk associated with fraudulent activities and instills confidence in our customers.

2. Buyer Protection:

• In the event of any illegal activity or dissatisfaction with the purchase, buyers have the option to file a complaint against us through the supported payment gateways.

3. Transparent Process:

• We maintain transparency in our transactions. Supported payment gateways, such as PayPal, actively engage in tracking shipments. If we fail to update the tracking information, PayPal may refund the buyer and take necessary actions.

4. Collaboration with Payment Gateways:

• Our collaboration with trusted payment gateways, such as PayPal, ensures a secure and monitored transaction process.
• In cases where buyers hold funds on PayPal, we receive notifications to refrain from shipping until payment is successfully processed.

At Iced Out 1990, we prioritize the security and peace of mind of our customers. Our commitment to transparent processes and collaboration with reputable payment gateways aims to build trust and ensure a safe online shopping experience.

Shop with Confidence at Iced Out 1990 – Where Your Security is Our Priority.

RETURN AND REFUND

- We have a 7-day return policy, which means you have 7 days after receiving your product to request a return.

- Transit time is completely depend on the situation, may be there will be the delayed because of natural disaster (We will not consider this reason for asking the refund).

- To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

- We will initiate the refund after the product getting back and verify the quality and condition. (It will take 2-3 working day to return back the money into the source which you used for the purchase)

- To start a return, you can contact us at info.icedout1990@gmail.com. If your return is accepted, we'll provide the details as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Or Customer can login with user account and place a return request over there.